Q1: Does it work with phone cases?
A: Absolutely! This product efficiently charges through cases up to 8mm thick, whether they are made of plastic, silicone, or TPU materials.
Q2: Why does my device charge slowly?
A: Ensure that your phone supports 15W wireless charging, as slower charging speeds may occur with non-Qi compatible devices.
Q3: How do I claim warranty service?
A: Simply email your order ID along with a description of the issue to ***@***.com. We are committed to responding within 24 hours to assist you.